GENERAL REGULATION OF DATA PROTECTION
BASIC INFORMATION ON DATA PROTECTION
Who is responsible for the processing of your data?
Identity: PELAIMAS, S.L.
Postal address: c/ Trafalgar 2-4, 13B, 08010 Barcelona
Telephone: +34 933 191 789
For what purpose do we treat your data?
– Management of purchase-sale tickets for concerts.
– Sending commercial and promotional communications.
What is the legitimacy of the treatment of your data?
– Relación contractual entre PELAIMAS, S.L. y el usuario en el momento de la ejecución del servicio contratado.
– Tu consentimiento libre, específico, informado, inequívoco.
To which recipients do we communicate your data?
Your data will be treated exclusively by PELAIMAS, S.L. with the following exception: the data you provide may be communicated to third parties for the fulfillment of purposes directly related to the contracted services indicated above between PELAIMAS, S.L. and the owner of the data, as well as the entities or bodies to which the legal obligation exists. There will be no transfers to third countries outside the European Union without your consent.
How long do we keep your personal information?
The personal data that you provide will be kept as long as there is a mutual interest to maintain the purpose of the treatment, or when it is necessary to keep them for a legal obligation. When conservation is no longer necessary, they will be suppressed with the appropriate security measures to guarantee the pseudonymization of the data or their total destruction.
What are your rights when you provide us with your personal data?
– Right to withdraw the consent at any time;
– Right of access, rectification and cancellation of data;
– Right to limit the use or opposition to the processing of data;
– Right to file a claim with the Control Authority (www.agpd.es),
if you consider that the treatment does not comply with current regulations.
Contact information to exercise your rights: c / Trafalgar 2-4, 13B, 08010 Barcelona.
Address: C/ Trafalgar, 2-4, 13º B – 08002 Barcelona
E-mail address: email@example.com
Telephone no.: 933191789
Registered in the Companies Register of Barcelona in volume 282293, folio 125 section B-131.879
At PELAIMAS, SL, we recognise the importance of protecting your personal information and we are committed to processing it responsibly and in compliance with the data protection laws.
Personal Data is the information that identifies you or may identify you. Through the website, in the boxes that are stablished for that purpose, it is collected the personal data that the User provides us: Name, surname, email, telephone number, postal code, city, etc. In addition, it is collected all the personal data that the User voluntarily provides us through any of the social networks, of which the User is registered. In this case, the privacy settings will depend on both the configuration that the User established as well as the terms and conditions of the social network itself.
When a user visits the website, this does not mean that he/she has to provide any information about his/her personal data. However, if such information is provided, the data will be processed lawfully and subject at all times to the principles and rights contained in the GDPR 2016/679 of 27 April 2016 and the LOPDGDD 3/2018 of 5 December.
Purpose, duration and legitimation of the processing:
We will process the data provided to us by the user for the following purposes:
- To deal with the user’s application or request made using the contact form on the website. We collect and process the user’s personal data to enable us to process and manage his/her application, query or any request made using said form.
We will keep these data for the time necessary to comply with the request and for the time established by law, with a minimum duration of 3 years.
- To deal with and manage the purchase made by the user using the purchase formon an external domain of a provider (https://proticketing.com/), which will act as Data Processor. We collect and process the user’s personal data to enable us to process the order and subsequent payment for the products and services offered on the website. We will keep these data for the duration of the contractual relationship between the parties and for the time established by law for compliance with the tax obligations.
The basis for legitimation of the data processing will be the performance of a contract of sale to which the data subject is a party. If the user does not provide his/her personal data, it will not be possible to manage his/her purchase and the requested service cannot be provided.
- To improve the user experience when browsing the website. We will keep these data for as long as the user does not revoke his/her consent to them being processed by deleting the cookies, for the time established by law and for a minimum duration of 3 years.
The legitimate basis for improving website browsing is the consent given by the user when accepting the cookies. The user has the right to revoke his/her consent at any time, without this affecting the lawfulness of the processing based on the consent given prior to it being withdrawn.
- To manage our social networks and send users information about our activities and products. We will keep these data for as long as the user does not revoke his/her consent to them being processed, for the time established by law and for a minimum duration of 3 years.
The legitimate basis for managing our social networks and sending users our activities and new features is the consent we are given to do so. The user has the right to revoke his/her consent at any time, without this affecting the lawfulness of the processing based on the consent given prior to it being withdrawn.
Assignment or communication of personal data and international transfers:
Your data will not be communicated or transferred to third parties unless there is a legal obligation, or to those service providers associated with the Controller which act as data processors.
Our servers are located within the European Union and generally we have service providers located within the European Economic Area or in countries determined to have an adequate level of data protection.
If we need to use service providers which carry out processing outside the European Union or in countries not determined to have an adequate level of data protection, we will ensure that your data is processed in a secure and legitimate manner on the basis of adequacy decisions, standard data protection clauses, binding corporate rules, exceptions or any other instrument approved by the supervisory authority that offers adequate guarantees for the international transfer of data.
Updating of data
In order for us to keep the personal data up to date, the user must always inform us of any change in said data; if this is not done, we cannot be liable for the veracity of the data.
The user guarantees that the personal data provided are true, and guarantees that all the information provided corresponds to reality, is up to date and is accurate. He/she is obliged to communicate any modification thereto.
Third Party Data
If the user provides third party data for any purpose to PELAIMAS, SL, he/she guarantees that he/she has obtained these data lawfully, has informed the affected parties in advance, has obtained his/her consent to communicate them, and that the information provided is accurate and true.
Compulsory nature of the information requested
Rights of data subjects
You have the right to access your data and obtain confirmation regarding the processing thereof, as well as a copy of the personal data being processed. You have the right to update them and request that any inaccurate data be corrected, or request removal of the data when they are not necessary for the purposes for which they were collected. You may request a restriction in the processing of your data and object to them being processed by revoking your consent, and also exercise your right to data portability. Similarly, you have the right not to be the subject of decisions based solely on the automated processing of your personal data. You may exercise your rights by contacting us C/ Trafalgar, 2-4 13º B – 08002 Barcelona (Barcelona). E-mail: firstname.lastname@example.org.
If you consider that your rights have not been duly respected, you have the right to lodge a complaint with the Spanish Data Protection Agency www.aepd.es.
Processing of the data of Minors
Anyone providing data through the forms on this website and accepting the processing of such states that he/she is at least 14 years old. Access to, and use of the website is prohibited for anyone younger than 14. If, at any time, the Data Controller detects that a person younger than 14 years of age has provided personal data, we will cancel said data. In addition, parents or tutors may in any event write to PELAIMAS, SL to block any access account created by minors in their charge who have registered by falsifying their identity.
A cookie is a small file that is downloaded and stored on the user’s computer when he/she access a website. Cookies allow the website, amongst other things, to store and recover information on the browsing habits of the user or of his/her computer and, depending on the information they contain and the way in which you use your computer, they may be used for user recognition.
The user has the option to prevent the generation of cookies, by selecting the corresponding option in his/her browser program. You can obtain more information by reading our Cookies Policy.