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FAQs
FAQs
General information
In the heart of the Raval, Carrer del Teatre 3, which is accessed by the legendary Rambles. 10 minutes walk from Plaça Catalunya and 4 minutes by bike.
The box office is open 365 days a year from 00:00 to 05:00 (working days) and 06:00 (holidays).
Nearest public transport:
- METRO L3 Liceu / Drassanes (green) and L2 Paral·lel
- BUS H14
- NIGHT BUS N9
For more information, access from Google Maps.
The minimum age to enter is +18 years.
Yes, Moog has access and areas enabled for people with reduced mobility.
There is no set dress code, but entry is not permitted with sports team t-shirts or emblems, flip-flops or beachwear. Similarly, the entry of disguised bachelor party groups is also not allowed.
Yes, at Moog we have a wardrobe. The price is €2 per piece.
Wardrobe regulations:
- You cannot access the room with backpacks or helmets. Helmets without a bag will not be able to carry anything inside, except gloves or scarves.
- The price is per piece.
- Taking something from a deposited piece implies payment again.
- If you lose your ticket:
- You will have to wait at the end of the session.
- You will have to identify yourself.
- You will have to provide us with your personal data (name, DNI/NIE/passport and telephone number).
If you have lost or forgotten something in the wardrobe, write to us at in**@ma*****.com describing what it is, and we will contact you as soon as possible.
Explain your proposal in maximum detail (photographs, videos, musical links, presskit) to the email in**@ma*****.com .
Our team of programmers will evaluate the response and will contact you if interested. The room will be scheduled at least two months in advance.
Tickets information
Check that it has not been retained in the Spam folder of your mail. If you have not received it, you can contact us via the email in**@ma*****.com .
No changes or refunds of the ticket amount are accepted without TICKET SECURE insurance. If you have purchased this option, you can contact us via the email in**@ma*****.com .
Tickets can be purchased at the door, but advance purchase is recommended to guarantee entry.
They can be purchased here.
Tickets do not include drinks, and the prices are usually these:
- From Monday to Thursday: €10 in advance / €12 at the box office
- From Friday to Sunday: €12 in advance / €15 at the box office
These prices may vary depending on the session. You will find the information on our website.
Moog defends flat hierarchies. We do not make reservations, nor do we have VIP areas.