{"id":52139,"date":"2021-11-17T12:37:35","date_gmt":"2021-11-17T11:37:35","guid":{"rendered":"https:\/\/moogbarcelona.com\/faqs\/"},"modified":"2024-01-11T15:12:09","modified_gmt":"2024-01-11T14:12:09","slug":"faqs","status":"publish","type":"page","link":"https:\/\/moogbarcelona.com\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"52139\" class=\"elementor elementor-52139 elementor-52118\">\n\t\t\t\t\t\t<div class=\"elementor-inner\">\n\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t\t\t<section class=\"has_ae_slider elementor-section elementor-top-section elementor-element elementor-element-7b07ffc elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle ae-bg-gallery-type-default\" data-id=\"7b07ffc\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"has_ae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e21d54d ae-bg-gallery-type-default\" data-id=\"e21d54d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e9f12ce elementor-widget__width-auto elementor-widget elementor-widget-heading\" data-id=\"e9f12ce\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQs<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-94c3e13 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"94c3e13\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_ae_slider elementor-section elementor-top-section elementor-element elementor-element-5cf5ff2 elementor-section-boxed elementor-section-height-default elementor-section-height-default ae-bg-gallery-type-default\" data-id=\"5cf5ff2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"has_ae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-75d40bf ae-bg-gallery-type-default\" data-id=\"75d40bf\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3025583 elementor-widget elementor-widget-heading\" data-id=\"3025583\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">General information<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-921f2fa elementor-widget elementor-widget-accordion\" data-id=\"921f2fa\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1531\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"tab\" aria-controls=\"elementor-tab-content-1531\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" href=\"\">How do I get to Moog and what time is it open?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1531\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1531\"><p>In the heart of the Raval, Carrer del Teatre 3, which is accessed by the legendary Rambles. 10 minutes walk from Pla\u00e7a Catalunya and 4 minutes by bike.<\/p><p>The box office is open 365 days a year from 00:00 to 05:00 (working days) and 06:00 (holidays).<\/p><p>Nearest public transport:<\/p><ul><li>METRO L3 Liceu \/ Drassanes (green) and L2 Paral\u00b7lel<\/li><li>BUS H14<\/li><li>NIGHT BUS N9<\/li><\/ul><p>For more information, access from <a href=\"https:\/\/maps.app.goo.gl\/7j9fDLgfF1UVfWx66\">Google Maps.<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1532\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"tab\" aria-controls=\"elementor-tab-content-1532\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" href=\"\">What is the minimum age to enter Moog?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1532\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1532\"><p>The minimum age to enter is +18 years.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1533\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"tab\" aria-controls=\"elementor-tab-content-1533\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" href=\"\">Is there access and areas for people with reduced mobility?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1533\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1533\"><p>Yes, Moog has access and areas enabled for people with reduced mobility.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1534\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"tab\" aria-controls=\"elementor-tab-content-1534\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" href=\"\">Is there a dress code?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1534\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1534\"><p>There is no set dress code, but entry is not permitted with sports team t-shirts or emblems, flip-flops or beachwear. Similarly, the entry of disguised bachelor party groups is also not allowed.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1535\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"tab\" aria-controls=\"elementor-tab-content-1535\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" href=\"\">Is there a wardrobe service?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1535\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1535\"><p>Yes, at Moog we have a wardrobe. The price is \u20ac2 per piece.<\/p><p>Wardrobe regulations:<\/p><ul><li>You cannot access the room with backpacks or helmets. Helmets without a bag will not be able to carry anything inside, except gloves or scarves.<\/li><li>The price is per piece.<\/li><li>Taking something from a deposited piece implies payment again.<\/li><li>If you lose your ticket:<ul><li>You will have to wait at the end of the session.<\/li><li>You will have to identify yourself.<\/li><li>You will have to provide us with your personal data (name, DNI\/NIE\/passport and telephone number).<\/li><\/ul><\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1536\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"tab\" aria-controls=\"elementor-tab-content-1536\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" href=\"\">How can I recover a lost or forgotten item in Moog?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1536\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1536\"><p>If you have lost or forgotten something in the wardrobe, write to us at <a href=\"mailto:in**@ma*****.com\" data-original-string=\"3Zt0p36Xs6c8vsEUsjvY3g==d2fFiqdcgQ\/YXct2rAeM+Ol9Yn3BadUpW2W0ZDRqjiMRyc=\" title=\"This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.\"><span \n                data-original-string=\"4NW7Pk5D0GZaapMU85gzOA==d2f7ICa3Q0p0RLgFJnhswzoxNkgSYV6m+6bN0emHw0bTzk=\"\n                class=\"apbct-email-encoder\"\n                title=\"This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.\">in<span class=\"apbct-blur\">**@ma*****.c<\/span>om<\/span><\/a> describing what it is, and we will contact you as soon as possible.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1537\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"tab\" aria-controls=\"elementor-tab-content-1537\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" href=\"\">Where can I send musical proposals for possible contracts at the Moog?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1537\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1537\"><p>Explain your proposal in maximum detail (photographs, videos, musical links, presskit) to the email <a href=\"mailto:in**@ma*****.com\" data-original-string=\"lKg2rKKWBteMw3tOnXI9CQ==d2fAhPtrBhQ6Lz4zmHnBiT+p2JiVx0DCL1IKVh33N3hTt8=\" title=\"This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.\"><span \n                data-original-string=\"3Gr65TTspzaQuMrMOpteMw==d2f7vKu0bT+kXdcFYu5bMalJ3S9PfCHlEAyH+ReMTArL5o=\"\n                class=\"apbct-email-encoder\"\n                title=\"This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.\">in<span class=\"apbct-blur\">**@ma*****.c<\/span>om<\/span><\/a>.<\/p><p>Our team of programmers will evaluate the response and will contact you if interested. The room will be scheduled at least two months in advance.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"How do I get to Moog and what time is it open?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>In the heart of the Raval, Carrer del Teatre 3, which is accessed by the legendary Rambles. 10 minutes walk from Pla\\u00e7a Catalunya and 4 minutes by bike.<\\\/p><p>The box office is open 365 days a year from 00:00 to 05:00 (working days) and 06:00 (holidays).<\\\/p><p>Nearest public transport:<\\\/p><ul><li>METRO L3 Liceu \\\/ Drassanes (green) and L2 Paral\\u00b7lel<\\\/li><li>BUS H14<\\\/li><li>NIGHT BUS N9<\\\/li><\\\/ul><p>For more information, access from <a href=\\\"https:\\\/\\\/maps.app.goo.gl\\\/7j9fDLgfF1UVfWx66\\\">Google Maps.<\\\/a><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What is the minimum age to enter Moog?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>The minimum age to enter is +18 years.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Is there access and areas for people with reduced mobility?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes, Moog has access and areas enabled for people with reduced mobility.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Is there a dress code?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>There is no set dress code, but entry is not permitted with sports team t-shirts or emblems, flip-flops or beachwear. Similarly, the entry of disguised bachelor party groups is also not allowed.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Is there a wardrobe service?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes, at Moog we have a wardrobe. The price is \\u20ac2 per piece.<\\\/p><p>Wardrobe regulations:<\\\/p><ul><li>You cannot access the room with backpacks or helmets. Helmets without a bag will not be able to carry anything inside, except gloves or scarves.<\\\/li><li>The price is per piece.<\\\/li><li>Taking something from a deposited piece implies payment again.<\\\/li><li>If you lose your ticket:<ul><li>You will have to wait at the end of the session.<\\\/li><li>You will have to identify yourself.<\\\/li><li>You will have to provide us with your personal data (name, DNI\\\/NIE\\\/passport and telephone number).<\\\/li><\\\/ul><\\\/li><\\\/ul>\"}},{\"@type\":\"Question\",\"name\":\"How can I recover a lost or forgotten item in Moog?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>If you have lost or forgotten something in the wardrobe, write to us at <a href=\\\"mailto:in**@ma*****.com\\\" data-original-string=\\\"+j9H+B6GhbsmDspvhZzSLA==d2fwqtvyeg1\\\/5vzcf1bxrUgIHwCKx6k9hn6AXsuxUNIdb0=\\\" title=\\\"This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.\\\"><span \\n                data-original-string=\\\"zBz0EfCtqKrBN5RtBdqUMQ==d2fkPWZP5KC\\\/jT8N1z7DtHegBf263OURVsHanmJg++fwlU=\\\"\\n                class=\\\"apbct-email-encoder\\\"\\n                title=\\\"This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.\\\">in<span class=\\\"apbct-blur\\\">**@ma*****.c<\\\/span>om<\\\/span><\\\/a> describing what it is, and we will contact you as soon as possible.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Where can I send musical proposals for possible contracts at the Moog?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Explain your proposal in maximum detail (photographs, videos, musical links, presskit) to the email <a href=\\\"mailto:in**@ma*****.com\\\" data-original-string=\\\"UWgnmnWSPF7d\\\/\\\/ueVVLOgA==d2fA67+gHb8a29pmw3lTnMwejpzRO1fSR\\\/JfKS+IQ1j7ds=\\\" title=\\\"This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.\\\"><span \\n                data-original-string=\\\"lPmjQ9jh3Id9MV5fDbTb8w==d2fVqBsYyiFpbxFDvTdhgr93wxHp6rt+GZtRe9NqM1RO5o=\\\"\\n                class=\\\"apbct-email-encoder\\\"\\n                title=\\\"This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.\\\">in<span class=\\\"apbct-blur\\\">**@ma*****.c<\\\/span>om<\\\/span><\\\/a>.<\\\/p><p>Our team of programmers will evaluate the response and will contact you if interested. The room will be scheduled at least two months in advance.<\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fb108cb elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"fb108cb\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a5e89b9 elementor-widget elementor-widget-heading\" data-id=\"a5e89b9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Tickets information<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-121ed29 elementor-widget elementor-widget-accordion\" data-id=\"121ed29\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1901\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"tab\" aria-controls=\"elementor-tab-content-1901\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" href=\"\">I can't find my ticket, what do I do?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1901\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1901\"><p>Check that it has not been retained in the Spam folder of your mail. If you have not received it, you can contact us via the email <a href=\"mailto:in**@ma*****.com\" data-original-string=\"8Umwh1+D8MxISz9bOY3cZQ==d2fIqpdnTENvkLTUod4tAn5skfz+G2QTteISsUFpfzZ8Yg=\" title=\"This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.\"><span \n                data-original-string=\"dMyVqfxYK10oJJFtdPtsUg==d2fhYQ6rez9FZCNEP7Fm7KeMsL+OSzwGxqPCW39OIqTVAU=\"\n                class=\"apbct-email-encoder\"\n                title=\"This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.\">in<span class=\"apbct-blur\">**@ma*****.c<\/span>om<\/span><\/a><strong>.<\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1902\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"tab\" aria-controls=\"elementor-tab-content-1902\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" href=\"\">Can I request a refund or exchange for a ticket?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1902\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1902\"><p>No changes or refunds of the ticket amount are accepted without TICKET SECURE insurance. If you have purchased this option, you can contact us via the email <a href=\"mailto:in**@ma*****.com\" data-original-string=\"skh1oVnYHde7MX9QEgkAjQ==d2fSMs9zYSINdvdv7QkWMC+olPz9oN+XFlbIxGG8GDrDsM=\" title=\"This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.\"><span \n                data-original-string=\"KWOY8TL9zoJUiEDAG27rNQ==d2fiE0NPISdCoyp41LxUhM6zz3s0H2X2u7mXqjNN9OrK3I=\"\n                class=\"apbct-email-encoder\"\n                title=\"This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.\">in<span class=\"apbct-blur\">**@ma*****.c<\/span>om<\/span><\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1903\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"tab\" aria-controls=\"elementor-tab-content-1903\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" href=\"\">Can I buy tickets at the box office, or do I have to buy them in advance?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1903\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1903\"><p>Tickets can be purchased at the door, but advance purchase is recommended to guarantee entry.<\/p><p>They can be purchased <a href=\"https:\/\/moogbarcelona.com\/en\/program\/\">here<\/a><strong>.<\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1904\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"tab\" aria-controls=\"elementor-tab-content-1904\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" href=\"\">What is the price of the ticket? Does it include drinks?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1904\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1904\"><p>Tickets do not include drinks, and the prices are usually these:<\/p><ul><li>From Monday to Thursday: \u20ac10 in advance \/ \u20ac12 at the box office<\/li><li>From Friday to Sunday: \u20ac12 in advance \/ \u20ac15 at the box office<\/li><\/ul><p>These prices may vary depending on the session. You will find the information on our <a href=\"https:\/\/moogbarcelona.com\/en\/program\/\">website<\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1905\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"tab\" aria-controls=\"elementor-tab-content-1905\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" href=\"\">Are there reservations or VIP area?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1905\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1905\"><p>Moog defends flat hierarchies. We do not make reservations, nor do we have VIP areas.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"I can't find my ticket, what do I do?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Check that it has not been retained in the Spam folder of your mail. If you have not received it, you can contact us via the email <a href=\\\"mailto:in**@ma*****.com\\\" data-original-string=\\\"hG8NAlm0f22Q1\\\/G3RVk1Bg==d2fpNC7rNAjhQRB+zpnJdLGHjfYfDL1oWgKaDC+xL1FhoA=\\\" title=\\\"This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.\\\"><span \\n                data-original-string=\\\"7D2UnHJorbVF4WyiZbsqow==d2frsG8y\\\/adOFtsMR4GQBE+dhjbROkgk+oPoIJLALQYeAY=\\\"\\n                class=\\\"apbct-email-encoder\\\"\\n                title=\\\"This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.\\\">in<span class=\\\"apbct-blur\\\">**@ma*****.c<\\\/span>om<\\\/span><\\\/a><strong>.<\\\/strong><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Can I request a refund or exchange for a ticket?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>No changes or refunds of the ticket amount are accepted without TICKET SECURE insurance. If you have purchased this option, you can contact us via the email <a href=\\\"mailto:in**@ma*****.com\\\" data-original-string=\\\"0cHeLqbzFMag2EkcqIcL0w==d2fB1np0PxkxkmX8fc7iB5t9x9rAvIbf1JY\\\/Ch7XCGhEUg=\\\" title=\\\"This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.\\\"><span \\n                data-original-string=\\\"1WNpfLPLVD8T8PGVLGpAoA==d2fCZ6zJh4oDLeRePh5yMfXHjFvQJEQaZl6blz6AHmcWKs=\\\"\\n                class=\\\"apbct-email-encoder\\\"\\n                title=\\\"This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.\\\">in<span class=\\\"apbct-blur\\\">**@ma*****.c<\\\/span>om<\\\/span><\\\/a>.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Can I buy tickets at the box office, or do I have to buy them in advance?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Tickets can be purchased at the door, but advance purchase is recommended to guarantee entry.<\\\/p><p>They can be purchased <a href=\\\"https:\\\/\\\/moogbarcelona.com\\\/en\\\/program\\\/\\\">here<\\\/a><strong>.<\\\/strong><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What is the price of the ticket? Does it include drinks?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Tickets do not include drinks, and the prices are usually these:<\\\/p><ul><li>From Monday to Thursday: \\u20ac10 in advance \\\/ \\u20ac12 at the box office<\\\/li><li>From Friday to Sunday: \\u20ac12 in advance \\\/ \\u20ac15 at the box office<\\\/li><\\\/ul><p>These prices may vary depending on the session. You will find the information on our <a href=\\\"https:\\\/\\\/moogbarcelona.com\\\/en\\\/program\\\/\\\">website<\\\/a>.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Are there reservations or VIP area?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Moog defends flat hierarchies. We do not make reservations, nor do we have VIP areas.<\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d30d19 elementor-widget elementor-widget-google_maps\" data-id=\"7d30d19\" data-element_type=\"widget\" data-widget_type=\"google_maps.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-custom-embed\">\n\t\t\t<iframe loading=\"lazy\"\n\t\t\t\t\tsrc=\"https:\/\/maps.google.com\/maps?q=MOOG&#038;t=m&#038;z=18&#038;output=embed&#038;iwloc=near\"\n\t\t\t\t\ttitle=\"MOOG\"\n\t\t\t\t\taria-label=\"MOOG\"\n\t\t\t><\/iframe>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQs General information How do I get to Moog and what time is it open? In the heart of the Raval, Carrer del Teatre 3, which is accessed by the legendary Rambles. 10 minutes walk from Pla\u00e7a Catalunya and 4 minutes by bike. The box office is open 365 days a year from 00:00 to &hellip; <a href=\"https:\/\/moogbarcelona.com\/en\/faqs\/\">Continued<\/a><\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQs - Moog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/moogbarcelona.com\/en\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs - Moog\" \/>\n<meta property=\"og:description\" content=\"FAQs General information How do I get to Moog and what time is it open? In the heart of the Raval, Carrer del Teatre 3, which is accessed by the legendary Rambles. 10 minutes walk from Pla\u00e7a Catalunya and 4 minutes by bike. 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In the heart of the Raval, Carrer del Teatre 3, which is accessed by the legendary Rambles. 10 minutes walk from Pla\u00e7a Catalunya and 4 minutes by bike. 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